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You're In — Let's Build Your System
Welcome to
BornAI.
Your purchase is confirmed. Max will personally reach out within 24 hours to kick off your setup. Here's exactly what happens next and what we'll need from you.
Setup Requirements
What We Need From You.
Three pieces of information and we can build everything else. Max will confirm these on your first call, but having them ready speeds things up.
01
Your Mobile Number
The number you'll text us from after each job. This gets whitelisted so your texts to us don't accidentally trigger the automation on yourself.
Your cell: (XXX) XXX-XXXX
02
Your Google Review URL
The direct link customers click to leave you a Google review. If you don't have it handy, Max will pull it for you during setup. This gets embedded in every automated message.
google.com/maps/place/your-business/review
03
Your Business Name
How you want your business referred to in customer text messages. Keep it short and recognizable — this is what customers will see in the automated message.
e.g. “Goodwin Construction” or “Alamo Roofing”
Daily Operation
How to Submit a Customer.
After your system is live, this is all you do. Two options — pick whichever fits how you already work.
Standard — Most Common
Text After Each Job
After a job wraps up, text your dedicated BornAI number with the customer's name and phone. The automation fires within seconds. Takes about 10 seconds of your time.
NEW John Smith 2195551234
// Your dedicated number is set up during onboarding
// The “NEW” prefix triggers the automation
// No area code dashes needed — 10 digits works fine
// The “NEW” prefix triggers the automation
// No area code dashes needed — 10 digits works fine
Email Option
End-of-Day Email Batch
Prefer email? Send a list of the day's customers to your dedicated BornAI inbox. Works great for office-based businesses who are already in email throughout the day.
To: your-account@bornai.io
Subject: Customers 3/24
John Smith — 2195551234
Maria Garcia — 2198886543
Subject: Customers 3/24
John Smith — 2195551234
Maria Garcia — 2198886543
// One customer per line
// No special format required — Max can adapt to yours
// Email address assigned during setup
// No special format required — Max can adapt to yours
// Email address assigned during setup
Built Compliant by Default
Your System Is Already Fully Compliant.
Google review link sent to every customer regardless of rating — no gating
Every SMS includes opt-out instructions per TCPA requirements
STOP keyword handled automatically — opted-out numbers suppressed
A2P 10DLC campaign registered through Twilio
Your verbal consent ask is the legal basis — documented by timestamp
Low-rating alerts sent to you privately alongside the review link
Direct Line
Reach Max Directly.
No support tickets. No wait queues. You have Max's personal contact information — use it.
Call or Text
(219) 776-9264
Fastest response — Max's personal cell
Email
bornaiconsulting@gmail.com
For setup info, billing questions, anything else
“You're not a ticket number. You're a local NWI business owner who trusted me with your reputation online — I take that seriously. Text me directly anytime. If something's not working, I'll fix it same day.”
— Max Born, Founder — BornAI Consulting